Bag to Bag

Protection

Know what is covered before the parcel leaves.

Declared value, parcel details and documented handoffs make protection easier to understand if something goes wrong.

A user checking a parcel label with a phone

1 value

declared clearly before the match.

Clarity

Declare the parcel honestly.

The description and value should reflect what is actually being transported.

Keep purchase evidence or other useful documentation when appropriate.

  • Description
  • Value
  • Evidence
Declare the parcel honestly.. Know what is covered before the parcel leaves.

Clarity

Prudence

Choose what is reasonable to carry.

Not every item is suitable for community transport.

Review exclusions, local rules and the traveler’s limits before agreeing.

  • Eligibility
  • Local rules
  • Traveler limits
Choose what is reasonable to carry.. Know what is covered before the parcel leaves.

Prudence

Recommended journey

Move forward one step at a time.

A good delivery rarely starts with speed. It starts with a clear framework that the right people understand and accept.

01

Declare

State contents and value accurately.

02

Document

Keep photos and useful evidence.

03

Confirm

Understand the applicable terms before payment.

Helpful questions

Answers before you take the next step.

Is every parcel automatically insured?

Check the protection terms shown in the official app flow before confirming a match.

Why does declared value matter?

It helps everyone assess risk and can support a documented claim.

Mobile app

Ready to create your first Bag to Bag match?

List a parcel, publish a trip or prepare your next handoff in an experience designed for the community.