Categories
Understand the information requested.
Bag to Bag may use account, profile, trip, parcel, payment and support information.
Each category should correspond to a concrete action in the experience.
- Identity
- Listings
- Support
Categories
Personal data
Better explained data builds greater trust.
This page summarizes the main data categories used by Bag to Bag and why they support the service.
5 uses
account, listing, match, payment and support.
Control
Keep data journeys understandable.
Users should understand why information is useful and when it is used.
Data that does not serve the experience should not become a burden on trust.
- Clear purpose
- Limited access
- Request support
Control
Recommended journey
Move forward one step at a time.
A good delivery rarely starts with speed. It starts with a clear framework that the right people understand and accept.
Request
Ask for information at a specific service step.
Use
Apply it to matching, payment, safety or support.
Manage
Provide account and support entry points for requests.
Helpful questions
Answers before you take the next step.
What data belongs to a listing?
Route, date, parcel, photos, instructions and useful handoff details may be associated with it.
Why keep a history?
History can support tracking, incident resolution and match context.
Mobile app
Ready to create your first Bag to Bag match?
List a parcel, publish a trip or prepare your next handoff in an experience designed for the community.