Respect
Communicate clearly and courteously.
Respond honestly, respect other people’s time and avoid pressure.
Disagreement never justifies abusive or discriminatory behavior.
- Courtesy
- Punctuality
- No pressure
Respect
Code of conduct
Reliable people make every match safer.
Honesty, respect, punctuality and clear communication are the foundation of the Bag to Bag community.
4 values
honesty, respect, care and accountability.
Responsibility
Honor the details you accept.
Senders must present the declared parcel; travelers must follow the agreed route and care expectations.
Report meaningful changes as early as possible.
- Honesty
- Care
- Updates
Responsibility
Recommended journey
Move forward one step at a time.
A good delivery rarely starts with speed. It starts with a clear framework that the right people understand and accept.
Be accurate
Publish information that reflects reality.
Be respectful
Communicate without pressure or abuse.
Be accountable
Follow through or report changes quickly.
Helpful questions
Answers before you take the next step.
What behavior can be reported?
Fraud, harassment, discrimination, unsafe requests and materially misleading information should be reported.
What if my plans change?
Tell the other person promptly and use the appropriate cancellation flow.
Mobile app
Ready to create your first Bag to Bag match?
List a parcel, publish a trip or prepare your next handoff in an experience designed for the community.