Tracking

A shared timeline keeps everyone informed.

Tracking gives senders, travelers and recipients the same view of the key stages from match to handoff.

1 timeline

shared by the people involved in the match.

Visibility

Know which step comes next.

A clear status reduces uncertainty before pickup, during the journey and at delivery.

Messages add context when a plan changes.

Visibility

Evidence

Confirmations and appropriate photos can help document what happened.

Keep evidence inside the relevant match whenever possible.

Evidence

Recommended journey

A good delivery rarely starts with speed. It starts with a clear framework that the right people understand and accept.

Record that the traveler received the parcel.

Keep timing and changes visible.

Close the journey after handoff.

Helpful questions

Tracking focuses on the milestones and information available in the match; features may vary.

Use the confirmation flow shown in the app for the active match.

Mobile app

List a parcel, publish a trip or prepare your next handoff in an experience designed for the community.