Account
Use accurate, personal account information.
Users should provide truthful information and keep their account secure.
Sensitive features may require additional verification.
- Accurate details
- Personal account
- Verification
Account
Terms
A service framework that is easier to understand.
The terms explain user roles, responsibilities and the limits of the Bag to Bag service.
1 framework
so everyone knows what they accept.
Service
Publish only genuine, compliant listings.
Trips and parcels must be real and described accurately.
Bag to Bag may act when content or behavior conflicts with the service framework.
- Real listing
- No deception
- Report abuse
Service
Recommended journey
Move forward one step at a time.
A good delivery rarely starts with speed. It starts with a clear framework that the right people understand and accept.
Create an account
Accept the common service framework.
Publish or respond
Keep listings and messages honest and respectful.
Resolve issues
Use the available history and support flow.
Helpful questions
Answers before you take the next step.
Is this page the complete legal agreement?
No. Refer to the official terms presented in the app or formally published version.
Why can an account be restricted?
Risky behavior, misleading information or breaches of the service rules may lead to restrictions.
Mobile app
Ready to create your first Bag to Bag match?
List a parcel, publish a trip or prepare your next handoff in an experience designed for the community.