Bag to BagPrivacy
Bag to Bag limits shared information to what supports delivery, safety, payment and assistance.
Useful
collect information for a clear service purpose.
Data
Accounts, listings, payments and support requests require specific information.
Each category should support identification, matching, tracking, safety or assistance.
Data
Sharing
Senders and travelers need relevant delivery information, not unrestricted access to each other’s data.
Keeping communication in context helps limit unnecessary exposure.
Sharing
Recommended journey
A good delivery rarely starts with speed. It starts with a clear framework that the right people understand and accept.
State why information is requested.
Apply it to the account, match, payment or support.
Limit access according to role and need.
Helpful questions
It helps identify users and establish trust before a match.
Relevant records may help support understand an incident, subject to the official privacy policy.
Mobile app
List a parcel, publish a trip or prepare your next handoff in an experience designed for the community.